Joni Ginno

Who finds their career at age 16?  Honestly I was just looking for an after school job!  The State Farm agent’s office in a small Northern California town was the second office that I walked into that day and a character of a man (envision Johnny Cash) hired me on the spot!  Insurance was a foreign world to me considering that I was still a dependent and had not yet needed to secure any insurance on my own.  However, as I look back, I believe it was the fear of not knowing anything that helped me to develop a style of communicating with my customers in an easy to understand manner.  I remember how that felt and it is super important to me that my team and I have the ability to explain insurance concepts in a way that makes sense to you.  I always joke that you may not remember anything after our time together but I assure you that while you are here, you will be knowledgeable about your auto insurance, homeowner insurance and life insurance options and empowered to make the appropriate decisions for you and your family.

With State Farm on my resume, I was able to continue to be employed as I moved to Chico to attend college.  Because I worked and went to school, it took me twice as long to earn my degree.  The reward is having the satisfaction of paying my own way through college with no loans and no other financial assistance.  The cherry on top was that State Farm hired me to be a Claims Adjuster for the company right out of college.  The experience of working with our customers after they had experienced a significant loss to their largest asset, their home, was incredibly rewarding.   The information I gained in that role has absolutely assisted me and my team as we continue to work with our customers as they recover from the unexpected. 

After my Claims experience in Butte county, I was recruited onto a Management Team with State Farm.  Four years later, in 1999, was fortunate enough to be selected to open my own State Farm Agency business.  I have developed an amazing team that are simply rock-stars in the business.  They are caring, friendly and professional, they strive to delight with every customer contact.  Our office provides a warm, welcoming and efficient environment.  Our customers are our friends and our responsibility. We do not take that lightly nor do we take it for granted.  We are the “secret sauce” combining hi-tech with our soft touch.  Insurance is a commodity but the value we deliver through our relationships is not.