State Farm® Insurance Agent Joni Ginno

"Joni and her staff are very nice and knowledgeable. Alex was my first line of contact and she was very helpful. If you have questions this is the place to find the answers. You won’t be disappointed."

"I had a great experience at this agency. Alex was very professional, quick to respond, and gave excellent customer service. Highly recommend."

"I love State farm and the warm hometown feeling I get everytime I go into their office Without fail before I have a seat I'm offered a beverage and treated like I was a friend. The agents are professional and I love the reminders they send about upcomming payment those really help. I'll always pick State Farm"

"My family and I have gone through MANY changes over the last two years, which created numerous adjustments in our Auto-Policies and Homeowner's Policy. 😵‍💫 To say the least; Joni Ginno and her staff (i.e. Alexandra W. and Melissa M.) have been consistently patient, kind, helpful, knowledgeable, proactive, and professional 💕. They took the time to explain the terminology, to go over differing plans, and to secure the best possible deals for us-- and never once did they make me feel rushed or silly for needing the extra support💖. With that being said, I want to publicly thank them for always staying calm in my chaos, and for helping me to navigate through the mess. They are greatly valued and appreciated, and I would give them 10 stars if I could. ♥️"

"Joni Ginno's team is accessible, attentive, and knowledgeable. They even know my family's needs and help us maximize our coverage while ensuring we get the best rate. That's why we've been with Joni for over 20 years."

"I had a great experience getting a quote from State Farm thanks to Cristabel. She was extremely kind, patient, and helpful throughout the entire process. She explained everything clearly and made it easy to understand my options. I don't usually write reviews but her patience with me deserves to be recognized. Excellent customer service, I truly appreciated her help!"

"Amazing people and great service"

"I’ve had State Farm Insurance ever since I started driving. With 24 years of service they have never disappointed me. They go above and beyond to help their customers and protect them. Mercedes was extremely helpful in getting my claim adjusted, as a busy mom, teacher, and nurse I can’t thank people enough who actually care and do their job to their best ability! Truly a great company."

"5 stars for Joni Ginno! Despite working together entirely remote, I felt like a priority every step of the way. Joni is professional, thorough, and excellent at explaining policy details over the phone. I really appreciate how easy she makes it to handle everything virtually without sacrificing that personal touch. Highly recommend!"

"Awesome atmosphere, very knowledgeable and very professional staff. Answered all my questions in regards to my insurance needs. I would recommend them to all my friends and family."

"Melissa was extremely helpful and professional. She answered all my questions and made me feel like I was being provided with all options to make a sound decision on how to proceed with my policy. I would highly recommend all friends and family to Joni Geno State Farm!"

"I appreciated Cristobel’s service today with my new car insurance. She helped me get my plan switched over all via text and email. She also followed up with me to confirm all details. Thank you State Farm!"

"I’ve had a great experience working with Cristabel at State Farm. She is knowledgeable, responsive, and takes the time to explain coverage options clearly so I feel confident in my decisions. Any time I’ve had questions or needed help, she’s been quick to respond and genuinely cares about making sure everything is handled correctly. I highly recommend her to anyone looking for reliable and trustworthy insurance support."

"Great staff and always helpful!"

"State Farm Joni Ginno's office is always prompt & efficient as well as helpful - we appreciate your efforts - thank you!"

"I recently transferred all my insurance to Joni's office. The assistant Cristabel walked me through the transactions. She's was very professional, knowledgeable and polite. She explained every question I had. Made me feel very comfortable. I would highly recommend switching to anyone. I'm very pleased. Thank you for making my life a little easier Robin Thomas"

"Joni Ginnos office is AMAZING! They are so friendly and great to work with. Would highly recommend!!"

"Cameron and the team have been providing excellent service from the moment. I started driving at 16 to present day. It’s only recently that I’ve had a few claims and they provided quick and effective responses."

"I’ve been having a ton of problems with my car recently and Alex was a huge help to me, making it very easy, understandable and very friendly!"

"Melissa at State Farm is the best. She takes the time to clearly go through all of our insurance questions and the details of our policy. Thanks Melissa!"

"Beyond amazing!! My late husband's father was one of the first agents in Chico; no option to change companies (loyalty) but the last agent was horrific. Joni and her team are wonderful!"

"As we all know insurance is a must. I highly recommend State Farm’s, Joni Ginno. I have been insured through her office for years. She has great people working with her. I have my home, cars, and life insurance there and could not be happier with all that Joni and staff has done for me."

"Always helpful and friendly."

"Great service and prompt response"

"Melissa is amazing. She’s super helpful and makes sure I understand everything before signing. I always leave feeling rest assured that I have all the coverage I need and never feel pressured to get what I don’t!"