State Farm® Insurance Agent Joni Ginno

"Always helpful and friendly."

"Great service and prompt response"

"Melissa is amazing. She’s super helpful and makes sure I understand everything before signing. I always leave feeling rest assured that I have all the coverage I need and never feel pressured to get what I don’t!"

"Joni Ginno and her team at State Farm Insurance Company, especially Eric have been very easy to work with. I enjoy the friendly atmosphere, every time I go into the office."

"Every time I have an interaction with Johnny Jenna State Farm team it is a wonderful experience. They are efficient kind and knowledgeable. I Would recommend them to everyone!"

"I can’t say enough good things about this office. I’ve been a customer of Joni’s for about 6 years now, and honestly Melissa and Joni are truly the reasons i haven’t looked for insurance anywhere else. The customer service, the prompt attention to any matters that come up, the way you feel like family. It makes such a difference having an office that you feel truly cares. I was in yesterday working with Melissa to make some changes to my auto policy, and it was so smooth. I felt so well informed. I wouldn’t trust anyone else."

"I have been working with State Farm, Joni Gino‘s office for years and the service has been consistently exemplary! Her office staff are super responsive and helpful. They always give me personalized attention and are quick to answer any questions I may have. Thank you!!!"

"We've been with State Farm and Joni for nearly 19years. Great service , very helpful. A++++"

"Joni and her team are truly top-notch in terms of professionalism, caring and responsiveness."

"Joni and her team are the absolute best! I would never want anyone else! Denise Smith"

"Michael in Claims was awesome today. He guided me through everything and called back quickly. Very nice and communicative. Sami in Joni Gino’s office did a fantastic job also. She was calm and took care of business. She printed out some forms for me and got my new car insurance changed. I have been with State Farm for decades and this incident was handled so much better than some of my prior claims. My beautiful car was totaled but this experience made it easier to handle. Thank everyone for making it easier for me!!! I want to add on that Yasmine was on top of checking on my claim and helping to expedite all of the pay outs on my claim. She called several times which helped me work through all my emotions about the crash. Plus she answered lots of my questions. You all should be proud of your customer service! This is why I love my State Farm office team members."

"Another 5 star experience with our trusted State Farm agents at Joni Ginno's! Eric DeGarmo has, again, come through on our auto insurance. We sold a car and bought another and I mistakenly did not get the auto insurance transferred over. I realized this two weeks later and Eric swooped in and saved the day! Within a very short time he had the insurance re-quoted (at a very reasonable price), transferred over, and I had insurance cards in my hand. Amazing. Another 'above and beyond' performance for the State Farm team! Can't recommend highly enough"

"I have been consistently impressed with this office and their handling of my needs"

"Service at this office is always outstanding. Very friendly and helpful."

"Courteous service today timely, and well executed."

"I can’t say enough about Joni and her team at Statefarm. I was in a head on collision, and her team supported me every step of the way. I was informed during the entire process, they even made sure to follow up with me after talking with the other insurance company. I have never been a bigger fan of an insurance company!"

"Great customer service, they are willing to work with you. I highly recommend them!"

"Very thorough explanations of coverage"

"Excellent customer service! We have had our business policies through Joni Ginno's State Farm office for years, and we consistently receive exceptional service in a very timely manner. If you are in search of an insurance provider for either business or individual purposes, I would highly recommend Joni Ginno State Farm Insurance."

"Joni Ginno and her staff are the most friendly, helpful, and professional team out there. I’d give them 10 stars if I could. ♥️"

"I had the best 5 star service today at Ginno State Farm Agency. Eric was very helpful and explanatory and Joni settle my claim in minutes. Excellent service. I would recommend them to everyone! Thank you!"

"Joni and her Team are wonderful to work with! They are always there to answer any questions we have regarding our insurance needs and have been a tremendous help when we have needed them. Highly Recommend!"

"They are always so friendly, helpful, and informative. Whenever I call, they are all very pleasant to talk with."

"I had a great experience working with Melissa for insurance on my car and would recommend her to friends looking for insurance in the Chico area."

"Joni's office and staff are amazing."