State Farm® Insurance Agent Joni Ginno
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nancy Mendonca
December 3, 2024
"I had the best 5 star service today at Ginno State Farm Agency. Eric was very helpful and explanatory and Joni settle my claim in minutes. Excellent service. I would recommend them to everyone! Thank you!"
"Thank you Nancy for trusting us to take good care of you. We appreciate you! "
Nate Rewers
November 19, 2024
"Joni and her Team are wonderful to work with! They are always there to answer any questions we have regarding our insurance needs and have been a tremendous help when we have needed them. Highly Recommend!"
"Thank you, Nate! We are thrilled to receive this positive feedback. Please know that your satisfaction will always be our top priority. We look forward to continuing to support your insurance needs for years to come."
JAMES SHIPPS
November 13, 2024
"They are always so friendly, helpful, and informative. Whenever I call, they are all very pleasant to talk with."
"James, thank you for your vote of confidence! This means the world to us. We feel honored that you continue to choose us to serve your insurance needs. "
corey sollesnes
August 15, 2024
"I had a great experience working with Melissa for insurance on my car and would recommend her to friends looking for insurance in the Chico area."
"Melissa is awesome and I’m so glad she could help you with your auto insurance. Thank you for your feedback. "
Wilson Noble
July 6, 2023
"Joni's office and staff are amazing."
"You absolutely made our day! Thank you so much! "
Richard Carter
March 15, 2023
"Wonderful"
"Thank you! "
Holly Nielsen
January 7, 2023
"I’ve been with Jonni Gino’s State Farm office since we first moved here to raise our kids many years ago. Hometown service at its finest: Where you can still talk to your actual agents with a phone call and they know you by your name."
"Thank you Holly for appreciating our efforts. Thank you for allowing us to take care of you and your family. "
Lynda Jensen
December 2, 2022
"Every person I’ve ever met at my State Farm Insurance agency have been so kind, helpful and caring, but I want to give Heather a special thanks for going above and beyond in wanting to help me in every way possible! Heather’s joyful, laugh and deeply sincere empathy in addition to her amazing efficiency is just what I need at this difficult time! Thank you so much!!"
"Thank you Lynda!"
Rina V
November 12, 2022
"Immediately after I was rear ended with shock and all, the first person I spoke to kept me at ease. It went uphill from that moment. Special shout out to Brandon from claims. After speaking to him via phone, I felt my shoulders and ears were in their right places, with a distance. It was smooth sailing and now I have a new car and updating the insurance was a breeze, thanks to the staff at chico, ca office, Jonni Gino."
"Thank you so much for your kind words and taking the time to share them. Providing calm assistance during our customers most difficult times is our top priority."
Bridget Cox
April 26, 2022
"Heather helped me over the phone and I loved it! She answered all of my questions, and brought up things that needed to be corrected. Heather totally got me the most coverage for my money, without trying to talk me into things I didn’t want."
"Doing what is best for our customers is a philosophy that has served us well. It helps us to attract great customers like you! Heather is a tremendous asset to our team and I certainly appreciate you for taking the time to give us this feedback."
Jennifer Woods
April 20, 2022
"Joni Ginno and her team is absolutely amazing! They are very quick and efficient, and everyone is very personable and caring! I would recommend this company to everyone!"
"Thank you Jennifer! I feel blessed to have such an amazing team and I appreciate that you took the time to share your thoughts."
Harvey Knecht
February 25, 2022
"After relocating to California, I purchased a new vehicle. Shopping around and researching my insurance options, I reached out to State Farm and scheduled an appointment to check on available rates and coverage. Totally impressed with the professionalism and caring they put in to helping me with my vehicle insurance. Over the years I have used several different insurance providers and State Farm has always been the insurance company of choice. Thanks to all the staff at State Farm."
"Thank you Harvey for choosing us to help with your auto insurance!"
Danielle Hernandez
February 24, 2022
"I have been with Joni Ginno at State Farm for 25+ Years. I have a number of policies with her and always feel well taken care of. Her team is always quick to respond to requests and questions and I have referred her many clients over the years. If you are in the market for a GREAT Insurance agent, look no further than Joni!"
"It’s been fun growing up together, right? It’s an honor to be your insurance agent. My team and I appreciate you so much! Thank you Danielle."
Patty Hess
February 17, 2022
"Eric and Joni provided excellent customer service, they were comprehensive in their approach to our unique needs. Definitely recommend !"
"Thank you so much for your kind words."
Osmar Camarena
February 17, 2022
"I recently transferred from a different State Farm agent's office and after reviewing my account with Melissa I have a much better understanding of all of my policies. She definitely makes sure you understand the policies and is very helpful."
"Thank you for this incredible feedback. Melissa is certainly one of the best in the business and I’m so proud that she represents our team. We care about the money you spend on your insurance so it’s important for us to explain your options so you can make the best decisions for you and your family."
Leah McKean
February 1, 2022
"Professional, knowledgeable and friendly. I recently bought a new car so needed to update my auto coverage quickly and they managed to get it done on the spot. I highly recommend this team."
"Leah, we appreciate your vote of confidence so much! Thank you for choosing us for your auto insurance."
Desiree Schweizer
January 16, 2022
"State Farm is a an i surance company you can trust."
"Our goal is to be your friends and advocates in the insurance business. Thank you Desiree!"
Emily Swisegood
December 21, 2021
"Joni and her Team are the best in the business! They are very knowledgeable and go above and beyond for their clients. That do a great job explaining coverages so you know exactly what you’re getting. Joni and Melissa are the most caring and compassionate people I’ve ever had the chance to work with. You would be doing yourself a disservice not working with this insurance team."
"Emily, we so appreciate your feedback, thank you so much for your kind words! We love helping our friends with their insurance needs and making sure they are getting the best value. Merry Christmas to you and your beautiful family."
Bary Kupp
April 13, 2021
"I have always had excellent service from your team. Worked with Eric today and he was very helpful."
"Thank you Bary!"
Scott Chalmers
November 4, 2020
"Very professional and responsive to my insurance questions."
"Thank you, I sincerely appreciate your feedback."
Kanisha Brown
October 7, 2020
"They've taken care of everything The only thing they don't cover so far is full timer insurance for rv dwellers"
"Thank you Kanisha! If there is a change, we’ll let you know!"
Victoria Day
July 6, 2020
"The staff is super helpful and let you know they are Okay if they aren't the best option for you (we just moved to an area they State farm doesn't cover). Super sweet and help you out with any questions you have."
"Thank you Victoria for taking the time to give us this feedback. Doing what is best for you, the customer, is a philosophy that has served us well for over 20 years. My team and I certainly appreciate your positive comments. THANK YOU!"
Malissa Herzbrun
April 23, 2020
"Awful service... Stay away from State Farm and Joni Gino's office. The CAMP fire was a horrible event and this office made it 100x worse. BEWARE!!! They will not pay your claims and make you fight to get the benefits you paid for."
"Shame on you Malissa. I would love to elaborate but I cannot. It is a shame when people use this forum to spread misinformation knowing that their accused cannot respond due to privacy laws."
Vernon Smith
April 18, 2020
"Always helpful, and willing to go the extra mile for clients. Take it from a appreciative customer.they solve problems claims and more, for me. Thanks team! VERN"
"Thank you Vern. Your comments made our day!"
Ryan Crosby
February 27, 2020
"Joni and her excellent team are the best. She is my one responsible source for all my insurance needs and I would recommend her to anyone."
"Thank you so much Ryan! My team and I enjoy working with you and your family. I appreciate your feedback!"